TERMS AND CONDITIONS

Method Test Prep, Inc.

DBA Method Learning

Last Updated: January 15th, 2026

IMPORTANT NOTICE. READ FIRST.

These Terms and Conditions contain different sections that apply depending on how you use Method Learning’s services.

  • Parents, students, tutoring clients, college advising clients, and individual subscribers must review Section A. Consumer & Family Terms.

  • Schools, districts, organizations, and institutional or white-label clients must review Section B. Institutional Terms and the applicable Order Form.

  • All users participating in recorded sessions must review Section C. Recording Consent Addendum.

  • Section D. Global Legal Terms applies to everyone.

If you do not fall into one of these categories, do not use the services.

By purchasing, enrolling, executing an Order Form, creating an account, or using any Method Learning service, you agree to the applicable sections of these Terms.

SECTION A. CONSUMER & FAMILY TERMS

Applies to parents, guardians, students, tutoring clients, college advising clients, and individual Methodize or App subscribers.

A1. Eligibility

You must be at least 18 years old or be a parent or legal guardian consenting on behalf of a minor. By enrolling a student under 18, you represent that you have the legal authority to do so.

A2. Services

Method Learning provides tutoring, college advising, online courses, live and recorded classes, and subscription-based digital platforms. Specific services, pricing, and schedules are disclosed at the time of purchase or enrollment.

A3. Payment Terms

A3.1 Tutoring and College Advising A valid credit card must be maintained on file before services begin.

  • Pay-as-you-go: Charged after each session.

  • Packages: Charged in advance or via approved installment plans.

  • Services are provided only up to the amount paid to date.

A3.2 Installment Plans

Installment plans divide payments into scheduled charges. Failure to maintain a valid payment method may result in suspension of services until payment is current.

A3.3 Failed Payments

If a payment fails, Method Learning may suspend services until a valid payment method is provided. Reasonable processing or banking fees may apply where permitted by law.

A4. Cancellation and Refund Policy

A4.1 Tutoring and Advising

Educational outcomes vary and are not guaranteed. Refund requests for packages must be submitted within thirty (30) days of purchase and are granted only in limited circumstances. Used hours are deducted at the standard hourly rate disclosed at purchase. Remaining refundable balances may be subject to a reasonable administrative fee. Unused tutoring credits may be transferred to a sibling living in the same household.

A4.2 Session Cancellations

Sessions canceled with less than twenty-four (24) hours’ notice are charged in full, except in documented emergencies.

A4.3 Classes

  • Full refunds must be requested at least seven (7) days prior to the start of a class.

  • Partial refunds may be granted up to twenty-four (24) hours prior to the start date, less a twenty-five percent (25%) administrative fee.

  • No refunds once a class has begun.

A4.4 Subscriptions

Individual subscriptions to Methodize or the Method Learning App are refundable within three (3) days of purchase. No refunds are provided thereafter.

A5. No Guarantees

Method Learning does not guarantee score improvements, admissions outcomes, or specific academic results. Any statements regarding potential outcomes are illustrative only.

A6. Arbitration

CONSUMERS ONLY. Any dispute arising out of or relating to these Consumer & Family Terms or services provided to consumers shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Arbitration shall be conducted on an individual basis only. Class actions and representative claims are not permitted. Arbitration requests must be submitted through Method Learning’s contact form available at https://www.methodlearning.com/contact or through other contact methods made available on the Method Learning website. Nothing in this section waives any non-waivable rights under applicable consumer protection laws.

A7. Limitation of Liability

To the maximum extent permitted by law, Method Learning’s total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim. Method Learning is not liable for indirect, incidental, special, or consequential damages.

SECTION B. INSTITUTIONAL TERMS

Applies only to schools, districts, organizations, and institutional or white-label clients (“Institutional Client”).

B1. Agreement Structure

These Institutional Terms, together with one or more Order Forms, constitute the agreement between Method Learning and Institutional Client. In the event of a conflict, the Order Form controls.

B2. License Grant

Method Learning grants Institutional Client a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the services during the Term solely for internal educational purposes.

B3. Fees and Payment

Fees are set forth in the applicable Order Form and are due within thirty (30) days unless otherwise stated. Late payments may result in suspension of access following written notice and a reasonable cure period.

B4. Data Ownership and Student Privacy

Institutional Client retains ownership of all student data. Method Learning acts as a service provider and, where applicable, a “school official” under FERPA with legitimate educational interests. Method Learning will: Use student data solely to provide contracted services Maintain commercially reasonable administrative, technical, and physical safeguards Not sell or commercially exploit student data In the event of a data security incident involving student data, Method Learning will notify Institutional Client without unreasonable delay.

B5. Availability and Maintenance

Services are provided via the internet. Method Learning may perform scheduled maintenance or suspend access as necessary to protect security, comply with law, or maintain operational integrity.

B6. Term and Termination

The initial term is twelve (12) months unless otherwise stated. Either party may terminate for material breach not cured within thirty (30) days of written notice. Upon termination, access ceases. Upon written request within thirty (30) days following termination, Method Learning will provide a commercially reasonable data export where technically feasible.

B7. Indemnification

Institutional Client shall indemnify Method Learning against claims arising from misuse of the services or violation of applicable law. Method Learning shall indemnify Institutional Client against third-party claims alleging that the services infringe U.S. intellectual property rights.

B8. Arbitration

INSTITUTIONAL CLIENTS ONLY. Disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, unless otherwise stated in the Order Form.

B9. Limitation of Liability

Method Learning’s total liability shall not exceed the fees paid by Institutional Client in the twelve (12) months preceding the claim. Indirect and consequential damages are excluded.

SECTION C. RECORDING CONSENT ADDENDUM

This section applies to all recorded services. Tutoring and advising sessions may be recorded for quality assurance, internal training, compliance, and legal or operational purposes.

Minors: Recordings involving minors are never used for marketing or promotional purposes without separate, explicit written consent from a parent or legal guardian.

Adults: Recordings may only be used for marketing with explicit opt-in consent. Recordings are stored securely and retained only as long as reasonably necessary, generally not exceeding twenty-four (24) months unless legally required.

If you do not consent to recording, certain services may not be available.

SECTION D. GLOBAL LEGAL TERMS

Applies to all users.

D1. Intellectual Property

All services, content, materials, methodologies, and documentation are proprietary to Method Learning or its licensors and are protected by applicable intellectual property laws.

D2. Acceptable Use

Users may not copy, distribute, modify, reverse engineer, or misuse the services or content in violation of applicable law or these Terms.

D3. Force Majeure

Neither party is liable for failure or delay caused by events beyond reasonable control, including internet outages, third-party service failures, governmental actions, or public health emergencies.

D4. Governing Law

These Terms are governed by the laws of the State of New York, excluding conflict-of-law principles.

D5. Updates to Terms

Method Learning may update these Terms from time to time. Material changes will be communicated where required by law. Continued use after the effective date constitutes acceptance.

D6. Severability

If any provision is held unenforceable, the remaining provisions remain in full force and effect.

D7. Contact

Questions regarding these Terms may be submitted through Method Learning’s contact form available at https://www.methodlearning.com/contact or through other contact methods made available on the Method Learning website.